Terms & privacy

A plain-language summary. Have a lawyer review it before launch.

Orders and prices

Prices are in KES and include VAT where it applies. Your order is confirmed when payment is received (or, for cash on delivery, when we confirm it by phone). If a piece sells out before we can pack it, we refund you in full.

Delivery and returns

Delivery times are estimates. Unworn items with their tags can be returned within 14 days of delivery for a refund, another size or store credit. Final-sale and personalised items cannot be returned.

The AR fitting room

The fitting room runs in your browser or the app. Camera frames are processed on your device and never sent to us. A photo is only uploaded when you choose to save it to your account; it is shared on the Fit Wall only if you switch that on, and you can delete it any time. Size suggestions are estimates.

Community content

Reviews, photos and messages are checked by automated filters and our team. We remove content that is offensive, explicit, misleading or not yours to share, and may suspend accounts that break these rules. Report anything that looks wrong.

Your data

We keep what we need to run your account and orders: your contact details, addresses, orders, the sizes you save and the looks you save. We use a first-party cookie to count visits; we do not sell your data. You can delete your account from Settings.

Contact

A-Clothes · hello@aclothes.shop · +254700000000